Who’s responsibility is it?

Most customers water consumption does not change drastically month to month. So when a water bill comes in and the amount you owe is significantly higher than usual, chances are you have a leak.

The property owner is responsible for pipes on the “home side” or customer side of the water meter. Don’t know where the water meter is located? Visit our About the Water Meter page for more information.

Consolidated Water Works is responsible for pipes on the “street side” of the water meter, including all service lines and water mains extended throughout the community. Consolidated Water Works is also responsible for the water meter and all valves inside the meter box except for meters that are 2″ and larger.